AppFiles has a Customer Service team which is available to assist you with any questions you may have regarding the program Monday – Friday from 9:00 AM – 6:00 PM. They also monitor requests remotely on nights and weekends.


Contact Methods:

  • Phone: 800.276.9235
  • Email: support@appfiles.com


Additional Options:

You can also submit a request for help any time through the system itself. Both a step-by-step tutorial document and video showing this process are included below.